Wait Staff Job Description

Wait staff is a subset of employees that wait on tables in a restaurant, hotel, or store.

Wait staff perform a variety of tasks, including taking orders, serving food and beverages, and cleaning.

Wait staff also interacts with customers, responding to their questions or helping them with their needs.

Job Brief:

We’re looking for Wait Staff to provide a first-class dining experience to our guests. As a Wait Staff member, you will be responsible for taking orders, serving food and drinks, and providing a high level of customer service. If you are a team player with a positive attitude and a passion for food and service, we want you on our Wait Staff!

Wait Staff Duties:

• Provide excellent customer service to patrons from arrival to departure
• Provide prompt, courteous, and effective service, greet customers, and answer calls
• Organize and accommodate guests, maintain clear and organized tables, and help in preparation of food and beverage
• Clean and sanitize work areas and storage areas
• Maintain cleanliness of restaurants, hotel, and lodging facility
• Arrange for food deliveries, stock supplies and equipment
• Report to management any issues with management and staff

Wait Staff Responsibilities:

• Perform food prep and table service to the highest standards
• Move food from kitchen to dining room, and from one table to another
• Carry food trays to and from dining area
• Prepare food, drinks, and garnishes
• Serve food to tables
• Clear dishes, glasses, silverware, and condiments from tables
• Charges guests and settles accounts
• Maintains cleanliness and orderliness of dining area
• Promotes a positive dining experience by greeting customers, responding to requests for service, and responding to complaints
• Accepts payment or provides complete change
• Receipts, handles, and deposits customer payments
• Delivers beverages and food to guests at tables
• Takes orders, gives change, and serves beverages and food
• Washes dishes and glassware
• Keeps work area clean and well stocked

Requirements And Skills:

• Strong communication skills
• Experience serving a variety of customers
• Ability to work in a high volume environment
• Excellent work ethic
• Ability to lift 30 lbs.
• Ability to stand for long periods of time

At [Company Name], we’re proud to be an equal opportunity employer and committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.