Why are diversity equity and inclusion (DEI) important in the workplace?name
The definition of diversity and inclusion is changing. It’s not just about having a certain number of people…
The definition of diversity and inclusion is changing. It’s not just about having a certain number of people…
When selecting a system that helps you discover top talent, keep excellent staff, and handle payroll and benefits,…
The best practices to recruit talented and long-term call center employees Recruitment, in general, is not an…
It’s no secret that the business world is becoming increasingly competitive. In order to stay ahead of the…
The ultimate guide for Call Center Volume Hiring Strategies As you know, the call center is a tough…
Time is a great indicator of a company’s culture. A long interview process might indicate that the candidate…
There are some questions that interviewees fear more than any others, and for good reason. They’re difficult to…
It became clear that the world is changing now, videos humanized people who aren’t just CVs. Using your…
Whether you’re running a small business or a large corporation with tens of thousands of employees, you need…
Most call center companies start the hiring process without a plan. They just publish the job post and…