Dental Office Manager Job Description

A dental office manager (DOM), also known as a front office manager or office manager, is the person in charge of the dental office’s front office.

The front office is the part of the dental office where patients are greeted, seen, and fees are charged.

The dental office manager is responsible for the management and coordination of all the activities performed at a dental office.

These activities include scheduling appointments, greeting patients and directing them to exam rooms, processing payments, handling insurance claims, and handling other administrative tasks.

The dental office manager may also be in charge of hiring new staff, hiring and training dental assistants, scheduling and supervising dental assistant staff.

Job Brief:

We’re looking for Dental Office Manager to lead our team and help us provide the best possible care for our patients. The ideal candidate will have experience in dental office management and be able to juggle multiple tasks at once. If you have a passion for dental care and want to join a growing team, we want to hear from you!

Dental Office Manager Duties:

• Insure effective operations of the dental office by overseeing office administration, including personnel, scheduling, and inventory
• Maintain an adequate supply of dental equipment and materials to perform procedures and provide treatment
• Ensure that office meets all regulatory standards
• Maintain a safe and healthy environment for all employees, patients, and visitors
• Establish and maintain positive relationships with the community and other businesses
• Develop and maintain professional relationships with doctors and dental specialists
• Oversee the accounting department
• Oversee all daily activities and functions of the office managers
• Supervise all operations of the dental office
• Ensure that all operations are in compliance with legal and regulatory standards

Dental Office Manager Responsibilities:

• Plan, direct, and coordinate the daily operations of the dental office, including managing patient scheduling, maintaining patient records, managing staff, ordering supplies, preparing bills, and overseeing financial operations
• Establish and maintain effective working relationships with dentists, dental staff, patients, insurance companies, and the community
• Maintain and develop strategies to enhance marketing, productivity, and profitability, and help develop new business
• Develop and maintain policies and procedures to ensure smooth operation, compliance with applicable laws, and high-quality services
• Maintain dental equipment, procure supplies and hire employees as needed
• Manage patient appointment scheduling, including follow-up calls and reminders of appointments
• Maintain accurate patient records, including patient histories, diagnostic records, treatment records, and billing
• Prepare and mail bills and collect payments
• Maintain and update patient files, and oversee patient identification and billing

Requirements And Skills:

• Bachelor’s degree in business administration, management, or related field
• 2+ years experience in a dental office environment
• Ability to train and supervise staff, and provide customer service
• Demonstrated ability to lead and motivate a team
• Strong administrative skills
• Excellent verbal and written

At Company Name, we believe that diversity and inclusion are critical to our success. We are committed to building a team that is representative of a wide range of backgrounds, perspectives, and skills. We encourage applications from all people, regardless of race, religion, national origin, gender, , or age.