Mediator Job Description

mediator job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Mediator Job Description

A mediator is a person who plays a critical role in facilitating the resolution of a disagreement.

A mediator’s job is to assist in resolving a disagreement between two or more parties.

A mediator will listen to the arguments and concerns of each party and will help create a plan to resolve those disagreements.

Once a mediator has established an acceptable resolution, he or she will help each party sign an agreement.

A mediator may also serve as a neutral third party to help resolve a dispute between family members or business partners.

Job Brief:

We’re looking for a Mediator to help us resolve our differences.

Mediator Duties:

  • Assist in negotiating and resolving disputes between parties in conflict
  • Assist in resolving disputes regarding financial transactions, property, contracts, and business relationships
  • Reconcile conflicting interests by assessing needs and considering options, considering opposing interests, coming to a fair and agreeable resolution, and resolving conflict without litigation
  • Assist in managing and resolving conflict by understanding the conflicting interests, identifying options, and coming to a fair and agreeable resolution
  • Assist in resolving conflict by strengthening communication among parties, formulating goals, and reaching a compromise
  • Assist in resolving conflict by evaluating situations, identifying options, and coming to a fair and agreeable resolution

Mediator Responsibilities:

  • Perform mediation and related mediation roles for outside departments, resolving complaints, disputes, differences, or problems
  • Handle conflicts in a fair manner, using appropriate negotiation techniques, respecting the dignity of all participants and promoting a fair and equitable resolution

Requirements And Skills:

  • Bachelor’s degree in any discipline
  • 1-3 years of mediating experience with legal or insurance clients
  • Strong communication skills, both written and oral; used to working with difficult people
  • Great problem-solving skills
  • Excellent negotiation and conflict resolution skills; the ability to work with opposing attorneys and clients

At [Company Name], we believe that diversity and inclusion are crucial to success. We are committed to building a team that reflects a wide range of backgrounds, perspectives, and skills. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.


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