Onboarding Specialist Job Description

onboarding specialist job description includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role.

Last update : July 14, 2023

Onboarding Specialist Job Description

An on-boarding specialist is a person hired to help new employees adjust to their new work environment after their first day of work.

An on-boarding specialist is often assigned to new employees who will have access to sensitive or confidential information.

An on-boarding specialist is responsible for teaching the new employee about the company’s policies and rules and showing the new employee how to use the systems, equipment, and processes needed to perform their job.

The responsibilities of an on-boarding specialist may vary from company to company.

An on-boarding specialist may be responsible for establishing when and who new employees are to report to, which areas of the business the new employees are required to obtain hands-on training,

Job Brief:

We’re looking for an Onboarding Specialist to help our new employees transition into the company. The Onboarding Specialist will be responsible for orienting new employees, helping them to fill out necessary paperwork, and answering any questions they may have. The Onboarding Specialist will also be responsible for leading new employees through the company’s policies and procedures.

Onboarding Specialist Duties:

  • Develop and implement onboarding plan for new employees
  • Develop and implement training for new employees
  • Provide excellent customer service to new employees
  • Assist in training new employees
  • Create new employee orientation materials
  • Maintain up to date documentation for new employee onboarding
  • Create and update new hire paperwork
  • make communications to HR
  • Provide assistance to all employees as needed
  • Actively seek opportunities to improve existing processes and procedures
  • Integrate with other departments to improve efficiencies
  • Act as liaison between HR and other departments
  • Communicate HR’s objectives, priorities, and directives
  • Assist in developing and organizing department documents
  • Create employee handbooks
  • Spearhead communication and training initiatives
  • Work with HR to update key employee paperwork
  • Integrate with HR in personnel functions
  • Assist in training new employees
  • Provide excellent customer service

Onboarding Specialist Responsibilities:

  • Integrate new employees into the company; develop and maintain training programs; provide ongoing training; communicate and document expectations to employees
  • Conduct orientation for new hire, including reviewing company policies and HR documents
  • Conduct a detailed onboarding process with new employees, including reviewing company policies, procedures, procedures, and job descriptions
  • Train and provide feedback to new employees on job performance, competencies, and deficiencies
  • Provide employee relations support for employee questions and complaints
  • Provide feedback to HR department on employee performance, competencies, and deficiencies
  • Handle employee handbook updates
  • Maintain and update HR documents
  • Support HR tasks including creating databases, maintaining records, administering background checks, and preparing reports
  • Support day to day operations including providing administrative and clerical support to other employees
  • Support multiple departments as needed

Requirements And Skills:

  • Bachelor’s degree in business administration or management
  • 3+ years’ proven experience in an operations management position
  • Excellent communication, time management, and prioritization skills
  • Ability to collaborate with all levels of staff, as well as with customers
  • Ability to work independently with minimal oversight

At Company Name, we celebrate diversity and are committed to building an inclusive team. We encourage applications from people of all races, religions, national origins, genders, and ages, as well as veterans and individuals with disabilities.


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