Service Coordinator Job Description

A service coordinator (also known as a care coordinator) is responsible for coordinating your care, navigating healthcare, and advocating for your independence.

Service coordinators work with people to help them find services and support, manage services, develop care plans, and advocate for their independence.

A service coordinator can be a social worker, nurse, or anyone else who provides care coordination or case management services.

Service coordinators may be independent or employed by a managed care organization, a provider organization, or a nonprofit agency.

Job Brief

We’re looking for a Service Coordinator to join our team! As a Service Coordinator, you will be responsible for coordinating and scheduling service appointments for our customers. You will be the point of contact for our customers and will work closely with our service technicians to ensure that appointments are scheduled and completed in a timely manner. If you are organized, detail-oriented, and have excellent customer service skills, we want you on our team!

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Service Coordinator Duties

• Ensure the efficient operation of the facilities
• Mange the coordination of activities, including work priorities and project completion
• Assign work to employees and subcontractors
• Maintain administrative systems and records

Service Coordinator Responsibilities

• Oversee service requests made by residents, tenants, and visitors to the property, and work to resolve issues effectively
• Track reservations, registrations, demonstrations, and training sessions, and approve requests based on available time slots
• Coordinate and schedule service visits and preventative maintenance
• Prepare, submit, and track expense reports
• Oversee cleaning, water turns, and landscaping work orders
• Maintain and ensure repair schedules are followed
• Provide administrative and clerical support

Requirements And Skills

• Graduate of accredited program
• 1+ year experience in a related field
• Knowledge of construction methods and technologies, and ability to interpret technical drawings and contracts
• Knowledge of building code requirements and scheduling methods
• Ability to manage multiple projects simultaneously with a constant eye on quality

At [Company Name], we believe that diversity is key to success. We are committed to building a team that is inclusive of people of all races, religions, national origins, genders, and ages. We welcome applications from all qualified individuals, including veterans and those with different abilities.

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