Desktop Support Engineer Job Description

The term PELT refers to Program Evaluation and Review Technique.

PELT is a U.

S.

government-developed method to enable corporate managers to evaluate and improve their business strategies.

PELT is meant to support strategic decision-making processes (e.

g.

, strategic planning), and may be combined with different assessment tools, such as organization development models (e.

g.

, PESTLE), business impact analysis (e.

g.

, Balanced Scorecard), and impact mapping (e.

g.

, FOCUS).

Job Brief:

We are looking for an experienced Pega Developer to join our team. You will be responsible for developing and maintaining our Pega applications, as well as working with our team of developers to create new features and functionality. If you are a motivated self-starter with a passion for developing software, then we want to hear from you!

Desktop Support Engineer Duties:

• Develop coding standards for Pega development environment
• Develop and manage Pega build, release, and deployment processes
• Develop Pega reports, and manage database development
• Manage project communication, schedule, milestones, and resources
• Perform programming and analysis, and develop new solutions for various Pega based systems
• Experience with Pega Sales Automation, Pega Marketing Automation, and Pega Customer Service
• Experience with Pega 7.1.1 and Pega CRM 7.1.1

Desktop Support Engineer Responsibilities:

• Develop production-quality Pega applications using Pega Studio and Pega Developer by adapting Pega Core, Pega Process, Pega Rules, and Pega Platform
• Design, develop, and execute test cases for applications under test
• Provide technical and product expertise for Pega applications
• Provide technical assistance and support for application deployment issues
• Create and maintain documentation
• Proactively engage in knowledge sharing, process improvement, and use of development best practices
• Provide input and feedback to internal teams regarding improvements to Pega platform

Requirements And Skills:

• Bachelor’s degree in Computer Science or equivalent
• 3+ years programming experience
• Strong object-oriented design skills
• Knowledge of software development paradigms and techniques
• Strong analytical and problem-solving skills
• Experience with Pega, C or C++ preferred

At [Company Name], we are committed to fostering a diverse and inclusive environment. We believe that people of all backgrounds, races, religions, nationalities, genders, , and ages can add value to our team. We are proud to be an equal opportunity employer and encourage all qualified individuals to apply.