Hostess Job Description

A hostess, also known as host, welcomes guests when they enter the restaurant, see their reservations, or add them to the waiting list, and show them their seats inside the restaurant.

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Hostess job description template includes a detailed overview of the key requirements, duties, responsibilities, and skills for this role. It’s optimized for posting on online job boards or careers pages and easy to customize this template for your company.

Job Brief:

We’re looking for Hostess to work at our upcoming event. This is a great opportunity to meet new people and learn new skills.

Hostess Duties:

• Provide excellent, friendly, and warm customer service to guests in restaurant setting
• Prepare and serve food and beverages to customers accurately and quickly
• Provide excellent customer service at all time
• Ensure cleanliness, safety and sanitation standards are maintained
• Responsible for preparing daily reports
• Perform various duties such as opening and closing of the restaurant and keeping the restaurant, dining room, and kitchen clean and neat
• Coordinate with management for special functions

Hostess Responsibilities:

• Answer, screen, and transfer incoming calls
• Handle customer complaints and reservations, and provide information and direction
• Perform administrative tasks
• Manage the waiting area
• Provide customer service
• Keep work areas clean and organized
• Ensure that tables are clean, set, and well maintained
• Follow proper closing procedures
• Scheduling, reporting, and reviewing guest experiences

Requirements And Skills:

• Strong people skills and ability to multi-task
• Must be friendly and outgoing
• Works well under pressure
• Strong work ethic

At [Company Name], we believe that diversity and inclusion are key to success. We are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives. We encourage applications from people of all races, religions, national origins, genders, gender expressions, and ages.