Head Cook Job Description A head cook is an individual who works as the main cook in a restaurant, cafeteria, or other food service establishment. A head cook generally has supervisory duties as well as full responsibility for catering a specific location. In addition to being familiar with the day-to-day tasks involved in running a…
Guest Relations Manager Job Description The general manager for a resort, hotel, or other hospitality facility that deals with guests. A general manager manages all aspects of a hotel, including housekeeping, maintenance, food and beverage, and human resources. Job Brief: We’re looking for a Guest Relations Manager who is passionate about providing outstanding customer service….
Guest Service Manager Job Description A Guest Service Manager (GSM) is a person who provides service to customers in a retail or hospitality context. GSMs are employed by hotels, resorts, restaurants, and stores. GSMs work in all areas of hospitality and retail, such as housekeeping, food and beverage service, front desk, reservations, and guest services….
Guest Service Representative Job Description A Guest Service Representative (GSR) is an employee in the hospitality industry who handles guest requests and questions. In front-desk positions, Guest Service Representatives typically take customer calls and provide information, directions, and reservations to guests. In back-of-house positions, Guest Service Representatives oversee the reservations, phone system, and front desk….
Ground Staff Job Description The Ground Staff is a group of employees, often uniformed, who greet and load passengers into airplanes, buses, trains, and ships. They direct travelers to the proper boarding or seating area. Ground Staff working in airports, bus stations, train stations, and seaports include ticket checkers, baggage handlers, gate agents, and porters….
Grill Cook Job Description Grill cook is a person who works at a grill, barbecue or smoker. They primarily work on grills, broilers or smokers. They are responsible for preparing food on the grill or smoker, and for food storage. Job Brief: We’re looking for a Grill Cook to come work at our restaurant. You…
Front Desk Agent Job Description A front desk agent is a customer-facing employee who assists individuals in check-in/check-out and requests for information. Front desk agents are often the first point of contact for customer and guests, so it is their responsibility to welcome visitors, provide them with information on check-in and check-out procedures, and answer…
Front Desk Representative Job Description A front desk representative (FDR) is a non-management employee responsible for answering phones and distributing incoming mail. FDR’s schedule is typically set in advance, but can change if the business needs. They may work any shift, but typically work the 8 a. m. to 5 p. m. shift. Job Brief:…
Front of House Staff Job Description Front of house staff refers to employees that greet customers when they visit the establishment. These employees are usually the first people customers encounter when walking into your store. Job Brief: We’re looking for Front of House Staff to join our team! We’re a friendly bunch and we’re always…
Food Handler Job Description Generally, a food handler is someone who handles food. That can include a person in a restaurant kitchen, a grocery store, or somebody who makes their own food at home. Food handlers are responsible for following food preparation and safety measures. Keeping food safe begins in the kitchen and ends at…
