UI-UX Designer Job Description UI/UX Design is the process of improving the user-experience (UX) of a product, application or service. The UX Designer researches user behaviour, and their interaction with a product or application or service. This insight influences the design process, and informs the creation or improvement of a product, application or service. The…
UI UX Designer Job Description UI/UX Design is the process of improving the user-experience (UX) of a product, application or service. The UX Designer researches user behaviour, and their interaction with a product or application or service. This insight influences the design process, and informs the creation or improvement of a product, application or service….
Test Analyst Job Description A test analyst is a role within quality assurance (QA) or testing. Test analysts are skilled craftspeople who analyze software code and tests. They often help to create test tools or documentation. Test analysts often work in teams with other QA engineers, engineers, and test administrators. They may also be involved…
Technical Support Engineer Job Description A Technical Support Engineer (TSE) is the person that customers call when they have a problem, issue, or concern with their computer, desktop, laptop, tablet, TV, or other device. A Technical Support Engineer has a background in technology, and typically works in the IT department. They understand the hardware, software,…
Technical Writer Job Description Technical writers are responsible for writing and maintaining documentation and other content used to create, support, and maintain software products. The documentation created and maintained by technical writers includes user manuals and training materials, as well as any other content that helps users take advantage of a particular product, such as…
Technical Service Manager Job Description A Technical Service Manager (TSM) is a person who provides technical support for products offered by a company. The TSM may be an employee of the company, or could even be an independent contractor. The TSM performs the following functions: Helps customers understand the features of a product Provides troubleshooting…
Technical Support Job Description Technical Support refers to customer service that is designed to aid a customer with technical problems. Typically, technical support is offered via telephone, live chat, forum, email, or social media. Job Brief: We’re looking for Technical Support to help our customers with their computer problems. We need someone who is patient…
Technical Support Analyst Job Description A Technical Support Analyst (TSA) is an individual or a team responsible for supporting a company’s clients in the design, implementation and training of software solutions. The TSA reviews what a customer has, versus what they really need, in order to recommend the best solution. Because the software industry is…
Technical Consultant Job Description A technical consultant is someone who provides technical advice, designs, or problem solving. A technical consultant may have a specific expertise or focus on a specific area, or they may be able to provide advice, recommendations, or solutions for a variety of problems. A technical consultant might be part of a…
Technical Manager Job Description A technical manager is in charge of developing and implementing a company’s technical strategy. A technical manager is responsible for overseeing all technical departments within an organization and guiding the team’s technical decisions and strategy. The technical manager is the liaison between the IT department and upper management. The technical manager…